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FREQUENTLY ASKED QUESTIONS

What to expect from our classes?

  1. Our class cost is for 2 people (pregnant person/parent and support person)
  2. Class sizes are small to allow for an interactive class and plenty of time for questions
  3. Non-judgemental, evidence-based information and a safe space to discuss your fears, concerns and plans.
  4. 6 months access to our Private Page where you can continue to access course content, helpful resources, links, free downloads & growth and development checklists

Payment

Private Classes – Once payment has been received, a member from our team will contact you by your preferred contact method to book a date and time. All efforts will be made to accommodate your date and time of choice. Once a date is confirmed, a confirmation email will be sent to you by email. Please allow 24-48 business hours for a member of our team to contact you.

Group Classes – Once your payment has been received, a confirmation email will be sent to you by email. For in-person group classes, an email with class details will be sent to you 1 week prior to class date. For virtual zoom classes, 2 days prior to the training, a reminder email along with the Zoom link will be sent to you for your registered class.

Cancellations and Refund for our classes

If you cancel within 24 hours of payment you will receive a full refund. For a refund requested within 14 days of payment, you will receive a full refund minus 2.65% processing fee. Any cancellation requests that are made after this date will be subject to a 50% charge. Any cancellations made less then 7 days prior to the class will not be refunded.

Unforeseen Circumstances

Baby Bumps and Beyond Inc. will do our best to accommodate you. Please reach out to us.

If Baby Bumps and Beyond Inc. needs to reschedule a class, you will be given as much notice as possible. Under exceptional circumstances, if Baby Bumps and Beyond Inc. needs to cancel a class, we will always try to offer you a suitable alternative at the next possible date.

Questions or Concerns

Please send all questions, comments and feedback to us by filling out the form in our Contact page.

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